??? FREQUENTLY ASKED QUESTIONS ???

SECTION 1 — GENERAL & CUSTOMER SUPPORT

## *1. What is WinForever Enterprises?*

WinForever Enterprises is a Singapore company registered with

Registry of Companies, Singapore since 28 Jan 2002. It is owned

by Master Charles Chia. The company specialises in publishing

and selling magazines, e-magazines, e-books, audio-books,

software and apps.

## *2. How do I contact customer support?*

* Phone / WhatsApp / SMS: +65 93874088

* Email: charles1@winforever.net

* Office: 12 Hoy Fatt Road, Bryton House #06-01/11,
Singapore 159506.

## *3. What payment methods are accepted?*

* PayNow / PayLah to 93874088

* Bank Transfer: ATM / Internet Bank Transfer

POSB Savings-171 39205-5

* PAYPAL: charles1@winforever.net

## *4. How do I receive my purchased items or

subscribe for services/ app/ software?*

* Elite Plan numbers: Sent weekly via WhatsApp/SMS

* Software/App: Activation link/ password provided after payment.

* Magazine / e-Magazine:* Delivered by mail (print) or
accessed via Online link (online).

* Webinar:* By Zoom link will be provided after registration.

*SECTION 2 — PRODUCTS & SERVICES*

## *1. What products and services does WinForever Enterprises offers?

* 4-D Winning Box Magazine (print & online)

* Elite Player Plan (weekly 4D forecasts)

* Webinars (Zoom)

* Mobile Apps for 4D/Toto

* 4-D/Toto Software

## *2. What is the Elite Player Plan and how does it work?

* Personal 4D forecast service provided by Master Charles

* Recommended subscription period: 6/12 months.

* 4D Forecast numbers every Thursday by 6 pm.

* If the forecast hits, a new replacement set the next day.

* Numbers are delivered via WhatsApp, SMS, Email.

## *3. Where can I read testimonials?*

Visit our *Testimonials / Winners* section at the website, @ www.winforever.net

*SECTION 3 — LEGAL, SAFETY & DATA PROTECTION*

## *1. Are services and products of WinForever Enterprises legal?*

Yes. WinForever Enterprises is a legitimate company registered with

Registry of Companies, Singapore since 28 Jan 2002. It is owned

by Master Charles Chia.

## *2. Is my personal information safe?*

Yes. Your contact information is used only to send forecasts, links or updates.

We do not sell, distribute, or publicly reveal customer details to any third party.